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New Member

callmanager express-gui-issue

Dears

when i try to access CME usig GUI interface the main page displayed but no links can open, and the next error message appear in internet explorer

*** javascript:void(0) ***

9 REPLIES

Re: callmanager express-gui-issue

Have you enabled Java scripting on your web browser

?

New Member

Re: callmanager express-gui-issue

yes

New Member

Re: callmanager express-gui-issue

yes

Hall of Fame Super Gold

Re: callmanager express-gui-issue

Hi,

I assume you have javascript enabled in IE.

Also, the GUI can be slow to load sometime.

Make sure you have all the files correctly loaded and if these are kept in a directory, that is configured in "ip http path". Last, you can enable "debug ip http all" to see what is happening.

New Member

Re: callmanager express-gui-issue

seegomaa, did you find a resolution for this? I have the exact same problem.

I did the "debug ip http all" and everything looks great when I initially connect to CME GUI. When I click a link from the main menu I get the javascript:void error but nothing is being transmitted to CME.

On my PC: Java is enabled, scripting is allowed, pop-blocker is off, IE security settings are low and I double checked the gui files on CME. I don't know what else to check.

New Member

Re: callmanager express-gui-issue

no up till now

Hall of Fame Super Gold

Re: callmanager express-gui-issue

This happens typically when using a browser different than internet explorer.

New Member

Re: callmanager express-gui-issue

I got it working. Some of the GUI files had caps instead of lower case. I had to rename them, for example I had to do router#rename flash:DOM.JS flash dom.js

What's interesting is from an external flash reader the files looked correct (lowercase) but when I did a "show flash" some of the files were in all caps.

New Member

Re: callmanager express-gui-issue

renaming the gui files fixed my issue as well.

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