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New Member

CallManager Express music-on-hold

With CallManager Express, is there a way to remove the on-hold beep tone so the party that is on hold just hears silence?

6 REPLIES
New Member

Re: CallManager Express music-on-hold

I'm not sure exactly why you'd want to do this, but you could just record a few seconds of silence as a ulaw-encoded wave file and use that as your MOH.

New Member

Re: CallManager Express music-on-hold

Thanks!

New Member

Re: CallManager Express music-on-hold

I am using CCME. In the config:

telephony service

moh music-on-hold.au

I found that sometimes there is moh, somtimes it only has beep sound.

e.g. when I press the hold button, the other end can listen to music. But if I transfer the call, the other end hear beep sound.

I would like to other end hear Music when I press hold, transfer or conference button (not beep sound). Is there any config i missed?

Thanks.

Bronze

Re: CallManager Express music-on-hold

Hi,

Keep in mind that in older versions of CME, for calls between IP phones on same CME, only tone-on-hold is supported.

MoH was only supported for PSTN calls.

With CME 4.0, a new feature was added to enable MOH between ip phones.

New Member

Re: CallManager Express music-on-hold

I am using cme ver 4.0.3.

So how can I enable MOH between IP Phone.

Thanks.

Bronze

Re: CallManager Express music-on-hold

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