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New Member

Callmanager issue: cannot access web browser for IP phones

When I enter an IP address of a registered Cisco IP phone in the web browser, I cannot access any phone (7960 or 7962). The error says: "INTERNET EXPLORER CANNOT DISPLAY THE WEB PAGE". The web page access for the phone is enabled under DEVICE-PHONE. Any ideas?

Thanks,

Ron

  • IP Telephony
10 REPLIES

Callmanager issue: cannot access web browser for IP phones

Try this: Disable web access, apply and reset the phone, Enable web access and apply and reset again. This is assuming nothing is blocking the traffic in your network.

Please rate helpful answers!

New Member

Callmanager issue: cannot access web browser for IP phones

Disabling and Enabling the phone didn't work. There is nothing configured yet that would be blocking the web traffic...

Thanks

New Member

Callmanager issue: cannot access web browser for IP phones

Sorry. Disabling and Enabling the phone web access didn't work....

Callmanager issue: cannot access web browser for IP phones

Have you tried using a different browser?

HTH

Regards,

Yosh

HTH Regards, Yosh
New Member

Callmanager issue: cannot access web browser for IP phones

I also tried Firefox & Chrome....

Thanks

Cisco Employee

Callmanager issue: cannot access web browser for IP phones

Is there connectivity between the networks?? voice and data??

ACLs?

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Callmanager issue: cannot access web browser for IP phones

There are no ACLs as yet. It is a new install. This is the installation from the Network Infrastructure video from the

CCIE VOICE ADVANCED TECHNOLOY CLASS. Everything worked perfectly except for the web access...

New Member

Callmanager issue: cannot access web browser for IP phones

Hi Ron,

Can you ping the phone from your pc?

Are you sure there is no firewall enabled.

Which version of callmanager do you use?

Check your phone itself:

New Member

Callmanager issue: cannot access web browser for IP phones

CUCM VERSION 7

My phones are on networks:

177.1.11.0

177.2.11.0

177.3.11.0

My PC and Callmanager are on:

177.1.10.0

The routers at all 3 sites have a route to 177.1.10.0. I can Ping 177.1.10.10 (Callmanager server) but I cannot Ping my PC on the same subnet. There are no access-lists...

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