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New Member

CallManager license units not appearing after upload

I have uploaded two new license files for CallManager device 10 units each but nothing shows up in the license unit report.

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7 REPLIES
Cisco Employee

CallManager license units not appearing after upload

Did you receive any errors while adding the licenses?

Have you restarted the licensing service?

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: CallManager license units not appearing after upload

No errors while adding the licenses. They show up in the existing license files pull down menu.

I did restart Cisco license manager.

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VIP Super Bronze

CallManager license units not appearing after upload

Either the MAC address provided does not match eth0 of your publisher server's NIC; or, you checked/unchecked the VMware box inappropriately on the licensing tool. If you're using MCS servers this shouldn't be checkes; if you're on UCS it should. Comare the new license against those that are working. What's different?

Please remember to rate helpful responses and identify helpful or correct answers.

New Member

Re: CallManager license units not appearing after upload

Server is an MCS 7835H2 and VMware box was not checked. MAC address is correct. The files look the same besides the PAK and "SIGN" sections.

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VIP Purple

CallManager license units not appearing after upload

Hi Jason,

Which browser u have used to upload the license files in call manager?

regds,

aman

New Member

Re: CallManager license units not appearing after upload

I used IE9.

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Hall of Fame Super Red

CallManager license units not appearing after upload

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