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Attention: The Cisco Support Community site will be in read only mode on Dec14, 2017 from 12:01am PST to 11:30am for standard maintenance. Sorry for the inconvenience.

New Member

CallManager Serviceability Access denied

This is UCM 7.02, when I go into serviceability --> Tools --> Service Activation, I get "Access Denied"

Anybody seen this before?

Thanks!

Mike

2 REPLIES

Re: CallManager Serviceability Access denied

Are you CCM super user or standard serviceability user?

Check on CM admin page: application > user mgmt > application users

New Member

Re: CallManager Serviceability Access denied

Thanks for the response Kon,

I checked my credentials but that wasnt the cuplrit. I had just uploaded a new license file and apparently as part of the upload in the license repository it take a service down. I waited about 2 minutes then tried it again and it worked fine.

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