Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Callmanager TOMCAT 96% RTMT

hello Guy,

has anyone ever encountered this scenario

Processor load over 90 Percent. tomcat (96 percent) uses most of the CPU. Processor_Info: For processor instance 1: %CPU= 99, %User= 99, %System= 1, %Nice= 0, %Idle= 0, %IOWait= 0, %softirq= 0, %irq= 0. For processor instance _Total: %CPU= 99, %User= 97, %System= 3, %Nice= 0, %Idle= 0, %IOWait= 0, %softirq= 0, %irq= 0. For processor instance 0: %CPU= 99, %User= 94, %System= 6, %Nice= 0, %Idle= 0, %IOWait= 0, %softirq= 0, %irq= 0. The alert is generated 

4 REPLIES
Cisco Employee

CallProcessingNodeCpuPegging RTMT

what is the call manager version?

are u different version RTMT client?

thanks,

Vipul Jindal

New Member

CallProcessingNodeCpuPegging RTMT

no download the RTMT  from the callmanager  V 7.1.5.31900-3

Cisco Employee

CallProcessingNodeCpuPegging RTMT

below is the most common bug related to tomcat in your version

CSCtj50884

Tomcat - java.lang.OutOfMemoryError due to large number of RTMT requests

As a workaround, restart the tomcat service

thanks,

Vipul Jindal

please rate if it helps!!

New Member

CallProcessingNodeCpuPegging RTMT

ok then this is a bug with the callmanager version. i was reading up on that bug and one of the mentioned work around was to turn off RTMT when it is not being used. Does that mean that if RTMT was not being used, I would not get those high utilization levels?

Thanks for all the help

644
Views
5
Helpful
4
Replies