On one of my customer Cisco IPT engagement, I have been asked the following security questions on Cisco CallManager 7.x, Cisco Unity Connection 7.x, Cisco IP Contact Center Express 7.x and I would greatly appreciated if someone can shed some light on this.
Briefly describe all features and mechanisms that are available to prevent hacking of the VoIP/PBX system. Especially describe the security mechanisms in place to monitor and control any of the Cisco IPT components that interfaces to TCP/IP networks. State the total number of passwords available in the Cisco IPT components: • What is the total number of digits allowed in each password’s field? • Describe each passwords hierarchical relationship. • Describe the functionality of each of these passwords. • Which passwords are available as part of the system’s standard package to the customer/system administrator? • Which other, if any, passwords can be made available to the customer/system administrator?
• Can the customer/system administrator define customer passwords by functionality? Explain. • Is the Cisco IPT servers equipped with the ability to track log-in attempts? Describe. • Can the Cisco IPT infrastructure automatically shut down the remote access and/or local access port in the event of failed or incorrect log-in attempts? • Explain how this is accomplished, the parameters used to establish any system thresholds used in conjunction with this feature or similar feature, any system notification capabilities etc.
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