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New Member

callmanager

Can someone tell me why the, you have reached an invalid extension would stop playing??

callmanager 6.0

Thanks

  • IP Telephony
10 REPLIES
Cisco Employee

Re: callmanager

The ANN can be stopped, having problems or the MRGLs from devices do not have it

Try restarting the IPVMS

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: callmanager

Jaime, is that a service?

New Member

Re: callmanager

Jaime, is that a service?

Cisco Employee

Re: callmanager

Yes, IPVM Service

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Cisco Employee

Re: callmanager

Hi,

Please check the following doc for supported pre-recorded announcements too:

--> Supported Tones and Announcements

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmsys/a05ann.html#wp1042436

--> Annunciator Configuration Checklist

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmsys/a05ann.html#wp1028950

Regards,

Teresa.

If this helps, please rate :)

Regards, Tere. If you find this post helpful, please rate! :)
New Member

Re: callmanager

Thanks all,

still looking for ipvm service to restart. in a nutshell, we had a power outage over w/e all seems ok accept the invalid extension annoucement..

New Member

Re: callmanager

Hello,

found ipvms, do not see option to restart service?

thoughts?

Cisco Employee

Re: callmanager

Hi!

If you are on the Serviceavility page--> Control Center Feature Services, you'll see the "Cisco IP Voice Media Streaming App" service, select

the checkbox next to it and look for the Restart icon at the top of the page, it has a teal colored arrow and a little green square. Otherwise, scroll down and you'll see the Stop & Restart buttons.

Regards,

Teresa.

If it helps, please rate! :)

Regards, Tere. If you find this post helpful, please rate! :)
New Member

Re: callmanager

Tere,

hero of the day award, sorry no monetary value. but extra thanks for staying with the thread. a newbie to this world so when some one says start this/that we sometimes are clueless as to where the service is.

restart fixed the issue. thank you Jaime also!!

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