I am facing a strange issue..I am using Cisco 2851 CME with 7.1 version.
The setup is running for 1 year now.. For the last 1-2 months, the calls are getting stuck in the router.. The exact issue is as follows..The calls are transferred from an extension and on the router the call is still active, so that the user cannot receive any more calls.. The case is open with Cisco for 2 months without any solutions. They asked to do No call-park sys appand update the IOS. Both didnt help..
Calls are stuck in particular dn. The below mentioned calls were disconnected by the user long time back and are still showing in the router as active. when we check with the "show call active voice brief" command.
The only solution we found that to restart the router.
The extension 198 is the number in which the IVR is configured. Also we had found that the calls are getting stuck in some of the other dn's which are doing the call transfers frequently. We have upgraded the IOS to the latest version and there is no luck.
The issue is mainly hapening on reception DN, Customer Service, etc. who always tranfer the calls.
120D : 6122 65757520ms.1 +30 pid:40005 Originate 198 active dur 03:41:21 tx:388/62080 rx:2883/461280 IP 10.10.10.3:28812 SRTP: off rtt:0ms pl:57660/150ms lost:0/1/0 delay:55/55/75m s g711ulaw TextRelay: off media inactive detected:n media contrl rcvd:n/a timestamp:n/a long duration call detected:n long duration call duration:n/a timestamp:n/a
1210 : 6147 65920190ms.1 +30 pid:40005 Originate 198 active dur 03:38:38 tx:92/14720 rx:2231/356960 IP 10.10.10.3:28824 SRTP: off rtt:0ms pl:44620/70ms lost:0/1/0 delay:55/55/75ms g711ulaw TextRelay: off media inactive detected:n media contrl rcvd:n/a timestamp:n/a long duration call detected:n long duration call duration:n/a timestamp:n/a
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...