Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

calls coming into trunk getting prefixed with 9

Hi all

I have created a trunk to a call manager on another site, both version 8.6

for some reason when the user at the other site looks at there missed calls, the number is coming up with a 9 infront, however none of these settings are on my trunk or route pattern over the trunk!


any ideas why its doing this ?


Cisco Employee

Hi Carl,There is probably a

Hi Carl,

There is probably a translation pattern or a calling party transformation pattern in the call flow that is doing this.



New Member

  I cannot see any



I cannot see any transformation patterns or translations that would do this!

I also did the analyzer and it did not put the 9 in front!

any other ideas ?




VIP Super Bronze

You might want to check this

You might want to check this CUCM service parameter: "Incoming calling number prefix".

It could be that this is where the prefix is been added

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"