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Calls go right to Unity VM

rcrumm_2
Level 2
Level 2

hi,

I have a user who calls go right into vm after a dial by extension through AA.

I am running ccm 4.1.3 and unity 4.2.1

Thanks,

Randall

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

check under the subscriber transfer options that you have it set to "yes, ring subscriber extension" and not send directly to VM

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

View solution in original post

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

check under the subscriber transfer options that you have it set to "yes, ring subscriber extension" and not send directly to VM

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

Yes!

That was it!

Thanks for the assistance.

Randall