Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

***********************Calls rejected************************

Hi Pros

The following dial-peer keeps rejected all the calls- I means I got busy tone:

dial-peer voice 86008 voip

description -- send to OpenSER

translation-profile outgoing voip_toll_range_204


destination-pattern 40345088..$

progress_ind setup enable 3

voice-class codec 1

session protocol sipv2

session target sip-server

dtmf-relay rtp-nte

playout-delay nominal 250

playout-delay mode fixed

ip qos dscp cs5 media

no vad


We use this dial-peer for GrandStream analog adapter. My sip server shows that the phone 8843 is resgistred with the server and downloaded the proper firmare. However, my PRI GW keep denis the calls. There an ouput from the PRI GW

Time elapsed since last clearing of voice call statistics never

Connect Time = 3303358, Charged Units = 0,

Successful Calls = 4, Failed Calls = 71, Incomplete Calls = 0

Accepted Calls = 64, Refused Calls = 0,

Last Disconnect Cause is "39 ",

Last Disconnect Text is "bearer capability not authorized (57)",

Last Setup Time = -1512913577.

: 4034508843 Digits: 11

I called my PSTN service provider, they said that they send us the call and our PRI denies it.

Any ideas why the PRI denies these calls?

Thanks in advance,


Hall of Fame Super Gold

Re: ***********************Calls rejected***********************

To know, take debug isdn q931 and debug ccsip message with term mon.

New Member

Re: ***********************Calls rejected***********************

I enable debug isdn q931 and debug ccsip all then I called the number; however, there is no debuging message. And of course, type terminal monitor since I telnet to the device.

Hall of Fame Super Gold

Re: ***********************Calls rejected***********************

Check "show log", level logging to console can have been changed.