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Cisco Employee

Calls to Mobile Phone not working

Have an issue with calls being routed to a particular cell phone number .

Checked the dial - out code for a US location -- 9-1-XXXXXXXXXX  and 1-XXXXXXXXXX -- both used . Checked the RPattern configuration and it seem to have a specific x[2-9]xxxxxxxx which seem to work for that specific location to route calls -- but for this particular mobile phone.

Have to check the CCM traces between the ip phone and the mobile phone -- but would appreciate if someone can suggest -- what else can I can check -- as the calls is not even reaching out to the cell number.

CCM version : 7.1

Whatever level you reach getting better never stops -- Sachin Tendulkar       

Whatever level you reach getting better never stops -- Sachin Tendulkar
5 REPLIES
Hall of Fame Super Silver

Calls to Mobile Phone not working

What trunk is the call going out on, SIP, PRI, FXO? We will need to see a debug of the call, also how is the gateway controlled in CUCM, is it SIP, H323, MGCP?

Chris

Cisco Employee

Calls to Mobile Phone not working

H.323

PRI Link

Waiting for the debugs .

==================

DNA output --- shows the call being routed succesfully through the H.323 gateway -- can somone also guide on what are the critical things in the DNA which can point out to a specific issue/ which we can check -- apart from the tool itself providing information on how the call gets routed IN/Out of the network.

Whatever level you reach getting better never stops -- Sachin Tendulkar

Whatever level you reach getting better never stops -- Sachin Tendulkar
Cisco Employee

Calls to Mobile Phone not working

After checking the following debugs:::


debug isdn q931

debug voip ccapi inout

debug voip dialpeer

We seemed to have struck gold

What we found in the above mentioned logs was that a 10 digit RPattern was configured for this specific location -- which had the same area code as the DID -- and on the other hand the dial peers have a 11 (1-xxx-xxx-xxxx) digit forwarding configured on the gateway.

Also to point to an instance -- the calling party / 10 digit pattern -- was being shown in some of the call legs as " called number "  -- a re-routing scenario  -- also pointing to a RPattern -- dial peer configuration flaw.

Hope I made sense

Whatever level you reach getting better never stops -- Sachin Tendulkar

Whatever level you reach getting better never stops -- Sachin Tendulkar
VIP Purple

Calls to Mobile Phone not working

I once had a similar problem. There the external mobile phone number was accidently configured as a directory number in CUCM. The symptom was the same.

-- 
Don't stop after you've improved your network! Improve the world by lending money to the working poor:
http://www.kiva.org/invitedby/karsteni


--
Don't stop after you've improved your network! Improve the world by lending money to the working poor: http://www.kiva.org/invitedby/karsteni
New Member

Calls to Mobile Phone not working

What is the output you are getting with Dialed Number Analizer.

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