Can Cisco CM log or alert me when a user puts a line on call forward all?

[dtsao]

I have a need to know when a line has been forwarded to another line.  Is there a record of this in CM or can I be alerted when this event occurs?  Thank you.

[Jaime Valencia]

It's only shown in the CUCM traces, AFAIK there's no way to get an alert of this.

[Brian Meade]

Not an alert but you can pull down the callforwarddynamic table contents: https://supportforums.cisco.com/discussion/11629006/report-call-forward-all-cucm-715

You could automate this and check for changes to then push an alert via a script.

[bernhardczapp]

When you're planning to develope a script eg you should take a look at the AXL notifications (CUCM 10.x+)

https://developer.cisco.com/site/collaboration/management/axl/learn/how-to/add-cnf-to-application.gsp

[Brian Meade]

Very cool, didn't know about that new feature.

[bernhardczapp]

Just tested a bit with this new feature with CUCM 10.0.1.10000-24.
Unfortunately changing cfa doesn't log a change. changing eg description does log a change in this version.

You could still use AXL to frequently send a getLine request and check the cfa setting.