Can dial local number in Germany but not Cell?

[mike.sours]

Does anyone know of a reason why a user can call a home/business phone from the US to Germany but not a cell phone in Germany (Just get a busy tone).

Digit Collection Timeout has been extended with no luck.

Dial Pattern is set to 9011T with no luck.

Have even removed all dial patterns and added a user defined 9[0-9]T with no luck...

[sebastiandm]

Hi

Can you post a debug isdn q931 and a debug voice dialpeer inout of a failed call.

[mike.sours]

Will do tomorrow as I am not in the server room.

FYI,

I tried to call two separate cell phones in Germany with same results.

Local numbers are 13 digits and cell phones are 12...my head hurts trying to figure this out..

Thanks

[paolo bevilacqua]

Your call may be just correct and turn out to be a telco routing issue. Rare, but may happen.

But let's see the trace first.

[paolo bevilacqua · Accepted solution]

Try setting sending-complete ?

Your call may be just correct and turn out to be a telco routing issue. Rare, but may happen.

So let's see the trace first.

[iptuser55]

Do you use the 9@ NANP as this will be more explicit from the 9011T pattern- maybe the 9@ for Germany is fixed for 12 digits.Create an exact route pattern for the Germany Mobile and test again so you bypass any other route - what does the q931 show?

[mike.sours]

Hi All,

I hope I am doing this correctly.

Here is the q931

Called Party Number i = 0x91, '0114917278xxxxx'

Plan:ISDN, Type:International

012406: Sep 30 16:45:21.838: ISDN Se0/2/0:23 Q931: RX <- STATUS pd = 8 callref = 0x818E

Cause i = 0x80E3A1 - Information element not implemented

Call State i = 0x01

012407: Sep 30 16:45:21.938: ISDN Se0/2/0:23 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x818E

Cause i = 0x809C - Invalid number format (incomplete number)

[paolo bevilacqua]

That's not correct:

Plan:ISDN, Type:International

Known problem, router is incorrectly setting pan/type when it sees 011

Configure

int s0/2/0:23

isdn map address . plan unknown type unknown

[mike.sours]

Please forgive my ignorance..

I am not running any routers.

I have 2 switches and then the Pix.

Could you please clarify?

Never-mind, I believe you are talking about the router coming in then going to the PBX.? I think.. ;)

[paolo bevilacqua]

Yes, the voice gateway is actually a router.-

[mike.sours]

Problem Solved!

Thank you very much!