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can I integrate the voice mail with the outlook ?

I have Call Manager and Cisco unity, when I have a missed call, the caller will leave a message and the light indicater will be red on the cisco hand set.

Now I need a solution that will integrate the voice mail with the outlook, and if the users listened to the voice mail from the outlook, the LED indicator on the hand set should be turned off.

Please help me with a solution.

1 REPLY
Cisco Employee

Re: can I integrate the voice mail with the outlook ?

You need to ALWAYS provide versions when asking, is your deployment UM or VM?

You can use the Viewmail For Outlook for Unity in order to do that.

Release Notes for Cisco Unity ViewMail for  Microsoft Outlook Release 5.0(1)

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/unity/5x/release/notes/501vmorelnotes.html

More info available on CCO if you search viewmail


HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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