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New Member

can not install an update software packet

hi all,

when i tried to install the 8.6.2 upgrade packet on my CUCM 7.1.5(the software license is demo), the message appears:

Upgrades are prohibited during the grace period

and I look for the cisco.com then found something

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080a6c01a.shtml#grace

but I do not know how to input those commands it said..

by the way, I want to ask for help that can I upgrade the CUCM to version 8.6.2 from a CUCM in 7.1.5 with software demo license, (I have bought the 8.6.2  legal license) , my CUCM 7.1.5 license just missing, I do not why, but luckly the CUCM with dome license have worked well for a long time.

Looking for your feedback & suggestions.

Thanks in Advance

6 REPLIES
Cisco Employee

can not install an update software packet

with CM 6.1.3 and above i believe you cannot perform an upgrade with demo licenses , you will need licenses both on 7.1.5 and rehost the same for an ugprade to CM 8.6

New Member

can not install an update software packet

Hello Nikshah,

thanks for your reply quickly, I just finished a test for the upgrade from newly installed 7.1.5 with demo license to 8.6.2, now the version have already 8.6.2. So I think it is possible to upgrade to 8.6.2 with a demo license in the former version, and I think the key point is the grace period, I guess maybe the demo license will somehow different between the newly install and maybe sometime later, the demo license will be in hte grace period, and you can not do a upgrade.

but I do not know how to do a upgrade with a demo license that is in grace period?

thanks at advance.

yu.


New Member

can not install an update software packet

hi,

Can I backup the license files I have uploaded to current CUCM and restore to a reinstalled new CUCM in the same server(I mean the mac and all the Hardware are same)?

thanks in advance.

yu.

Cisco Employee

can not install an update software packet

Hi Yu,

If the MAC address remains the same . then you do not need to rehost your licences.

Regards

Niket

New Member

can not install an update software packet

Hi Niket,

thanks for your reply, the problem is I do not have the CUCM software license 7.0, but I want to upgrade the CUCM to 8.x, can I upload the 8.0 license to the current CUCM 7.0 ?

by the way, if I upgrade the memory or harddisk, can I just shutdown the server usually, then insert the new memory and harddisk, and power up the server(the MAC have not changed). I mean it is no need to reconfigure the CUCM or apply the new license.

thanks in advance.

yu.

Cisco Employee

can not install an update software packet

Hi Yu,

Licenses now have a concept of SW feature license which has the CM version tag in it, without which you cannot activate the CCM service.

So you cannot upload a CM 8.x license to CM 7.x and vice versa, you would have to rehost it and then purchase the upgrade license file.

Hope this helps

Niket

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