When the Hold or Transfer softkey is pressed the call doesn't prompt to enter the destination number. This happens for all phone types. The max calls and busy trigger is 4/2 respectively. Internal call transfer works fine.
The only thing that I can think of is that you are running into External Call Transfer Restrictions;
External Call Transfer Restrictions feature allows the Cisco CallManager administrator to configure gateways, trunks, and route patterns as OnNet (internal) or OffNet (external) devices at the system level. By setting the devices as OffNet, administrators can restrict the transferring of an external call to an external device and thus help prevent toll fraud.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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