CUCM 6.0 with a 7941 phone. Any calls to this phone's extension go directly to voicemail. The forward all option is not in use, and the config for the phone and extension appear identical to other phones that work correctly. I've reset the phone and cycled the power on it with no luck.
I think Anthony is probably onto something here (+5 points Anthony :)
Lets say the DN having problems is 4444. I would try to delete 4444 from the phone then go to the Route Plan Report and search Unassigned DN's. Find 4444 and delete it here as well. Then re-create 4444 back on the original problem phone and test it out :)
I think the guys are right, it sounds like you may have a duplicate DN. If you are CfwdAll the DN you are looking at to another number yet it is still going to VM run a route plan report on the DN to see if you have a duplicate or not.
I figured it out after getting some additional information. This was only going directly to voicemail when attempting to transfer via an AA on a Unity server, not for inter-office calls. Once I knew that I checked her subscriber profile and it was set to go right to the greeting and not ring the phone.
I probably should have checked that earlier, but thanks to all for the suggestions.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.