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New Member

Can't group pickup on pilot number

Dear All,

I had a PSTN number match to 1 hunt group, when outside phone call to the pstn number it will hunt for the internal phone. During the hunt i can't group pickup. Only 1 pickup group define in the system. My UC520 is CME7.0. Using internal phone test pickup group working fine.

1 ACCEPTED SOLUTION

Accepted Solutions
4 REPLIES
Cisco Employee

Re: Can't group pickup on pilot number

That's WAD, you cannot pickup calls that come from hunt groups.

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Can't group pickup on pilot number

Hi Java,

This working in CME4.3. My customer have 2 office, one using UC520 with CME4.3 it work fine. The new office use UC520 with CME7.0 can't work.

Do you have document supporting because I need to let my customer know. Sure it will ask for this.

What is the meaning for "WAD".

New Member

Re: Can't group pickup on pilot number

Dear All,

Thank you for the information.

I managed to use group pickup with ephone-hunt commnd. Not voice hunt-group.

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