06-04-2007 10:05 PM - edited 03-14-2019 09:52 PM
I'm using a cisco 7960 ip phone. I can receive incoming call and can make outgoing call. The problem is I can't hear the other party but the other party can hear me.
06-05-2007 12:31 AM
Hello
Usually a one way conversation is an IP routing problem or something stopping IP frames - in this case between the IP phone and the gateway.
Can you ping the phone from the gateway? can you give a little more information regarding the problem
06-05-2007 12:40 AM
Thanks. you're right it's the ip routing that cause this problem.
06-05-2007 12:31 AM
mcsenski24
This sounds like a one way audio issue. Is the problem with one phone only or multiple users are experiencing the problem.
Is the one way audio on-net or off-net?
If on-net can you ping the IP Phones both ways. We need a little bit more information
MGCP or H323 gateway, was working before, etc
Armando
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