I have configured my UC520 with a SIP trunk and all incoming/outgoing calls are working as desired.
The only problem I face is with the Auto Attendant. When I dial the number AA picks up but it doesn't accept any digit I press.
The debug output shows that I am pressing '0' but I am not really sure what rest means.
Dec 22 14:55:15.803: //193/xxxxxxxxxxxx/CCAPI/cc_api_call_digit_begin: Consume mask is not set. Relaying Digit 0 to dstCallId 0xC2 Dec 22 14:55:15.803: //193/xxxxxxxxxxxx/CCAPI/cc_relay_digit_begin_for_3way_conf erence: Check DTMF relay digit begin for 3way conf Dec 22 14:55:15.803: //193/xxxxxxxxxxxx/CCAPI/cc_api_call_digit_end: Consume mask is not set. Relaying Digit 0 to dstCallId 0xC2 Dec 22 14:55:15.803: //193/xxxxxxxxxxxx/CCAPI/cc_relay_digit_end_for_3way_confer ence: Check DTMF relay digit end for 3way conf
My AA can also be reached through the number 100. When I dial this from another extension it works as expected.
Can someone shed some light, so that I can look in the right direction.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...