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Can't Web Browse to 6900 series phones running firmware 9.4.1.3 on cisco CME

Hi

I'm having issues with web browseing to cisco IP phones. 

 

Historically we could web browse to a a basic settings/ dianostics page of the phone by simiply browseing to the phones IP address. 

However after an upgrade to SCCP firmware 9.4.1.3 this is no longer possible? I have tested from the same lan/subnet but still it refuses connections. Did a telnet using port 80 and this is also refused. 

Was this feature removed in the later firmware? I have always found this feature usful especially when doing degugging and remote testing. 

If it is still possible to web to them does anyone know how this is enabled. I'm searching around but not found a solution yet. 

 

Thanks

 

Simon

1 Accepted Solution

Accepted Solutions

Brian Meade
Level 7
Level 7

I believe you can use the "service phone webAccess 0" under telephony-service to enable the web access again. -http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/command/reference/cme_cr/cme_s1ht.html#pgfId-1150654

View solution in original post

3 Replies 3

Brian Meade
Level 7
Level 7

I think web access disabled by default started in 9.3(3) for these phone models:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/6900_series/firmware/933/release_notes/P069_BK_R9A78776_00_rn-9_3_3-6900-series/P069_BK_R9A78776_00_rn-9_3_3-6900-series_chapter_00.html#P690_TP_WC33699B_00

Brian Meade
Level 7
Level 7

I believe you can use the "service phone webAccess 0" under telephony-service to enable the web access again. -http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/command/reference/cme_cr/cme_s1ht.html#pgfId-1150654

Thanks for that all working now. Just need to role it out over a few installs