Can the DMA tool be run on a subscriber / BARS Issue
We were about to begin a migration from some old servers running 4.02 to 5.1(2)
We did a backup of the publisher and got the Blue Screen of death. After a few tries we got the publisher up again but it is still not running correctly (we think it is a bad array controller, no smartnet though)
When we run DMA on it, it says that BARS is still running. I cannot access the bars web page, so i try the Cancel backup program in the bars menu but that just hang.
Any way to clear the flag saying the backup is running without the webpage?
Problem: Cisco CallManager User Cannot Upgrade, Install, or Un-install BARS
The Cisco CallManager user cannot upgrade, install or un-install BARS. The user receives this error message:
BARS can not be upgraded/uninstalled because it is in the middle of a BACKUP/RESTORE operationSolution
This problem can occur due to a failed backup, or there can actually be a backup in progress. If you are certain there is not a backup in progress and the system is still stuck, use this workaround:
Complete these steps on the Cisco CallManager server:
Make a backup of the registry. Ensure that Cisco Security Agent (CSA) and all antivirus software is disabled.
Change the \HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\BARS\information\AppStatus registry key value from BACKUP to IDLE.
If this procedure does not stop the BARS activity, remove the registry entry \HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\BARS\Information\Appversion = X.0.X000. Reboot the Cisco CallManager only after you have removed this registry value (if it is not present in Add/Remove Programs) and then try to install BARS.
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