You could add a shared line appearance on the P.A.`s phone and then set the bosses line appearance on her phone not to ring on her her phone etc for incoming calls. That way every time he picks up the phone or is on a call the line button on her phone will illuminate. What phone models are they using ?
Just add this as you would add any directory number to an ip phone. The only difference is that instead of selecting line 1, you will select line 2 on the P.A.`s phone.Ensure also the button template on the PA`s phone is set to two lines or more.So..
Device>phone> (search for PA`s phone)>line 2> then add bosses DN by populating the relevant fields....
1)No she will not be able to listen in on that line only see that its busy. There is a seperate feature called barge for that.
2)Outbound calls, when she goes off hook, the phone will automatically select line 1 which is her line unless she manually selected line 2 to make an outgoing call in which case yes the line will be engaged.
This will not impact the MWI on the 7960's. The default setting in CCM is to light the RED MWI Lamp only for messages related to the Primary Line (button # 1) and show the Flashing Envelope Icon beside the DN of messages related to all other Lines (no RED MWI Lamp).
If you wanted to change this behaviour then tweak the Message Lamp Setting in CCM for the Line appearances on a device by device basis;
For the Line Setting on(each phone)-
Line Settings for this Device - Changes affect only this device
Message Waiting Lamp Policy - Light and Prompt
The RED Message Lamp will then work for these Second lines on each phone.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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