09-30-2014 11:00 AM - edited 03-17-2019 12:20 AM
For shift employees that change shifts from week to week, or for users going on vacation, can an end user login to ccmuser and adjust the schedule on their own? Can the user toggle Single Number Reach on and off too?
Solved! Go to Solution.
10-01-2014 12:06 PM
Hi.
Are you able to see "Alternate Numbers" section on main user page?
If yes, click on edit in "Actions" section and there you'll define ring times and SNR active period.
HTH
Regards
Carlo
09-30-2014 06:03 PM
Yes they can, there is an enterprise parameter in UCM that needs to be enabled so users can see this option.
10-01-2014 12:50 AM
Hi.
The enterprise parameter is "show mobility features option" and it's enabled by default
Regards
Carlo
10-01-2014 11:50 AM
Hello George and Carlo,
So if this feature is enabled by default, i am still not seeing the section where you can change the ring schedule. Which tab should this be under in the UWP?
For now, all i can think of doing for these SNR users is to instruct them to cfwdall their calls to voicemail if they dont want their cell to ring when on vacation.
Still doesnt solve problem of users that have different working hours from week to week.
10-01-2014 12:01 PM
I think if you look at the enterprise parameter in CUCM as mentioned above, it should tell you if its enabled or disabled. As far as i can recall, this parameter is off by default.
10-01-2014 12:12 PM
10-01-2014 12:06 PM
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