Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Can you route fax calls coming in to another system

Hi all

 

We have an issue whereby we have some fax numbers that come in on one of our ISDN's but these devices are on another site.

we have call manager on the main site where the numbers come in, then these fax numbers need to route to another telephone system via a gateway.

We ran a test and we can hear the fax coming in, but it beeps and never completes.

can the call manager route these type of calls to another pbx ? if so do i need to check anything ?

 

cheers

 

Carl

 

2 REPLIES

Verify that you're running

Verify that you're running either "modem pass-through or relay" on both sides. Don't run both types of modem, this will cause issues.

HTH

Yosh

HTH Regards, Yosh
Hall of Fame Super Silver

Standardize on one faxing

Standardize on one faxing protocol, ideally protocol based T.38 across all systems. Fax relay is Cisco proprietary and will not work well with other systems.

Chris

32
Views
5
Helpful
2
Replies
CreatePlease login to create content