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New Member

cannot conferenece international calls

my office in bangkok is having problem connecting international call to a conference call. all of the codec settings are the same. they have no problems connecting local and long distance calls. it's just for international calls. Please advise. they are on ccm 4.1. (3). thank you.

7 REPLIES
Cisco Employee

Re: cannot conferenece international calls

SW or HW CFB?

MGCP? H323?

if SW are you 100% sure they're all made using G711??

have you tried resetting the CFBs?

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: cannot conferenece international calls

yes and yes..would the gateway be different?

Silver

Re: cannot conferenece international calls

Sure it is not a barring issue, maybe they have configured so to block International conference calls- local regs ?

New Member

Re: cannot conferenece international calls

how can I check this?

Cisco Employee

Re: cannot conferenece international calls

contact your telco to find out

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: cannot conferenece international calls

ok..do I need to tell them to check the barring? what should it be?

Silver

Re: cannot conferenece international calls

I was more thinking it is a local barring issue on the CCM- Trunk to trunk allow for international calls

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