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Cannot delete a user in Cisco Unity Connection Administration

Hello,

When I am in Cisco Unity Connection Administration I am unable to delete a user.  I check the box to the left of their name but I don't even have an option to delete the user at all?  Am I missing something?  All of the help articles that I've seen just say to check the box to the left of the user and then select delete but I do not even have a delete button.

Thank you

2 REPLIES
Hall of Fame Super Red

Cannot delete a user in Cisco Unity Connection Administration

Hi Alex,

If this is Unity Connection within Business Edition the user

has to be deleted via CCMadmin not directly from Connection.

Maybe this is what you are seeing??

Cheers!

Rob

Hall of Fame Super Silver

Cannot delete a user in Cisco Unity Connection Administration

Alex,

Can you provide a screen shot of the issue?

Chris

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