Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CANNOT DOWNLOAD MOH .WAV FILES FROM CUCM CONSOLE

Tried 5 different SFTP servers with no success. From the CUCM console, I entered the command: FILE GET ACTIVELOG MOHPREP/*.to retrieve all of the MOH .WAV files, however I cannot get any of the SFTP servers to work without some sort of authentication or path error. I have also tried both ports 21 & 22. Does anyone have a suggestion which SFTP server to use for Windows 7 or do you know where I can find the .WAV files for my CCIE Voice lab?

Many thanks,

Ron

8 REPLIES
Cisco Employee

CANNOT DOWNLOAD MOH .WAV FILES FROM CUCM CONSOLE

It generally works with CoreFTP and freeFTPd. If you are facing network issues then try using a PC in the same subnet as the callmanager to rule out network issues.

HTH

Manish

New Member

CANNOT DOWNLOAD MOH .WAV FILES FROM CUCM CONSOLE

Hi Manish:

I'm not dealing with netwok issues because the SFTP server sees the request coming through. I'm getting an error that the path is invalid.

Thanks,

Cisco Employee

CANNOT DOWNLOAD MOH .WAV FILES FROM CUCM CONSOLE

Can you share the output of

file list activelog mohprep/*

and

file get activelog mohprep/*

until the point where it fails

Manish

CANNOT DOWNLOAD MOH .WAV FILES FROM CUCM CONSOLE

If you are running CUCM 7 or earlier you should be able to open the TAR files created by DRS and find the wav files within.

This will not work for CUCM 8 or later as the backups are encrypted (I wish this could be turned off as it is a useful way of getting stuff from the servers ).

Re: SFTP servers I normally use the free Solarwinds one.

I would test the server by using it to upload software (firmware, locale, dial-plan etc.) to CUCM. If this works then the server should be ok for downloads from CUCM.

CANNOT DOWNLOAD MOH .WAV FILES FROM CUCM CONSOLE

Hi Ron.

Using a Macbook, I usually use my native scp server.

A few minutes ago a tried to install freeftpd from this site

http://www.freesshd.com/?ctt=download and istalled on windows7

A couple of minute of setup and all was working fine.

here my logs

admin:file get activelog mohprep/*.xml

Please wait while the system is gathering files info ...done.

Sub-directories were not traversed.

Number of files affected: 5

Total size in Bytes: 5431

Total size in Kbytes: 5.303711

Would you like to proceed [y/n]? y

SFTP server IP: 10.120.121.15

SFTP server port [22]:

User ID: carlo

Password: ********

Download directory: / (this will store downloaded files on /Users/username windows folder)

The authenticity of host '10.120.121.15 (10.120.121.15)' can't be established.

RSA key fingerprint is 0a:b0:1c:ef:dd:d0:19:db:90:b0:8e:0b:3d:ad:cf:0f.

Are you sure you want to continue connecting (yes/no)? yes

.....

Transfer completed.

HTH

Regards

Carlo

Please rate all helpful posts

"The more you help the more you learn"

Please rate all helpful posts "The more you help the more you learn"
New Member

CANNOT DOWNLOAD MOH .WAV FILES FROM CUCM CONSOLE

Thanks Carlo. I'll give it a try and get back to you..

Ron

New Member

CANNOT DOWNLOAD MOH .WAV FILES FROM CUCM CONSOLE

I couldn't get Solarwinds to work because I didn't have the authorization to start the SFTP server. I tried to install it as Administrator but I didn't give me that option. Also, my firewall is disabled...

Thanks,

Ron

CANNOT DOWNLOAD MOH .WAV FILES FROM CUCM CONSOLE

If you have tried five different SFTP servers and non of them work then I would try testing using a different PC.

1020
Views
0
Helpful
8
Replies