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New Member

Cannot re-install subscriber after upgrade from 3.3(3) to 3.3(5)

Dear All,

The CM cluster was upgraded from 3.3(3) to 3.3(5) via maintenance upgrade. And we suspect the subscriber server is out of order and wants to re-install the subscriber server once.

But we do not have the CM3.3(5)installation disk. We only have 3.3(3) disk.

How can we solve this issue?

Any input will be much appreciated!!

Michael.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Cannot re-install subscriber after upgrade from 3.3(3) to 3.

Hi Michael,

You can take the Subscriber and rebuild it as CCM 3.3(3) then perform the 3.3(5) upgrade using the same files you used during the Maintenance upgrade. Make sure to install all SR's etc so the versions match exactly.

Hope this helps!

Rob

3 REPLIES
Hall of Fame Super Red

Re: Cannot re-install subscriber after upgrade from 3.3(3) to 3.

Hi Michael,

You can take the Subscriber and rebuild it as CCM 3.3(3) then perform the 3.3(5) upgrade using the same files you used during the Maintenance upgrade. Make sure to install all SR's etc so the versions match exactly.

Hope this helps!

Rob

New Member

Re: Cannot re-install subscriber after upgrade from 3.3(3) to 3.

Hi Rob,

Thanks for your information! I will install the subscriber with 3.3(3) installation disk frist and upgrade it via maintenance patch to 3.3(5) as before.

Many thanks! You solve my issue immediately!

Michael.

Hall of Fame Super Red

Re: Cannot re-install subscriber after upgrade from 3.3(3) to 3.

Hi Michael,

You are very welcome :) Let us know if any issues arise.

Take care,

Rob

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