Hello, we are having a problem recording conversations from a cisco IP phone to another on the same switch.
however all external PSTN outgoing & incoming calls are being recorded fine..
we use vlan 1 for data and vlan 10 for voice
we are using a Nice voice recording solution.
We have 2 Core Switches (Cisco 3750's) - with Distribution Switches (Cisco 2950) connected to these.
If the Nice recorder is plugged directly into Core Switch1 it will record RTP between two phones both plugged directly into core switch1 (not best practise) but not between two IP Phones both plugged in one of the Distribution Switches that is connected to core switch1
also with the recorder plugged directly into Core Switch1 there will be no RTP recorded between IP phone to IP phone on Core Switch2 or between IP phone to IP phone on a Distribution Switch connected to Core Switch2.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...