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New Member

Cannot upgrade ATA 187 on CME

I have a CME 9.1 with an ATA187 registered against it, but no matter what I do I cannot get it to upgrade it's firmware.  When the ATA boots I can see it looking for the load file and opengin it;

001651: Sep  5 14:29:11.298 GMT: TFTP: Looking for ATA0C2724313CBE.cnf.xml

001652: Sep  5 14:29:11.298 GMT: TFTP: Opened flash:/its/ATA0C2724313CBE.cnf.xml, fd 4, size 3803 for process 254

001653: Sep  5 14:29:11.314 GMT: TFTP: Finished flash:/its/ATA0C2724313CBE.cnf.xml, time 00:00:00 for process 254

001654: Sep  5 14:29:13.502 GMT: TFTP: Looking for ATA187.9-2-3-1.loads

001655: Sep  5 14:29:13.502 GMT: TFTP: Opened flash0:/phones/ata187/ATA187.9-2-3-1.loads, fd 4, size 491 for process 254

001656: Sep  5 14:29:13.506 GMT: TFTP: Finished flash0:/phones/ata187/ATA187.9-2-3-1.loads, time 00:00:00 for process 254

but if I browse to the ATA's IP address the App Load ID and SW_version ID do not change.

Any suggestions please?

Thanks.

1 REPLY
New Member

Cannot upgrade ATA 187 on CME

I managed to get the damn thing to upgrade finally by physically power-cycling it - config was fine, no amount of 'resets' or 'upgrades' seemed to have any effect.  V. frustrating.

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