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New Member

cant enter type for 7931

Ive got a 2801 with CCME, can't enter the phone type for my 7931 as its not in the list when I run the type ? command. Any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions

Re: cant enter type for 7931

Hi,

You need to be running minimum CME 4.0(2) version to get the suppot for 7931G IP Phone.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/cme402sp.htm

You might be running CME 3.X release as of now.

Upgrade the CME to 4.0(2) at least.

-> Sushil

5 REPLIES
New Member

Re: cant enter type for 7931

oh, and using the console cable, this has just popped up in reference to this phone:

IPPHONE-6-REG_ALARM: 14: Name=SEP002155041850 Load= SCCP31.8-3-3SR2S Last=CM-closed-TCP

Re: cant enter type for 7931

It looks as if your IOS/CME version does not support that phone type. An upgrade may be needed.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_l1ht.html

12.4(6)XE Cisco Unified CME 4.0(2)

The 7931 keyword was added.

12.4(4)XC4 Cisco Unified CME 4.0(3)

The 7931 keyword was added.

Re: cant enter type for 7931

Hi,

You need to be running minimum CME 4.0(2) version to get the suppot for 7931G IP Phone.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/cme402sp.htm

You might be running CME 3.X release as of now.

Upgrade the CME to 4.0(2) at least.

-> Sushil

New Member

Re: cant enter type for 7931

Thanks mate, currently enquiring of the supplier why ive been shipped an old box.

Cheers

Hall of Fame Super Gold

Re: cant enter type for 7931

The box is not old, but the IOS can be. You can easily upgrade it having CCO customer-level access.

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