In the CM 4.X, when we configure the email option in CAR, we have a field which we can write the email address of the admin who will receive the alerts. I try to find this field in CAR (CM 5.1) and it is not there. But in CAR (CM 5.1) when we add a end-user, we can now enter the email-id of this user. Does it mean that the email alert will be sent automatically to the end-users who are in the user group CAR ADMIN ? Where in the documentation I will find this info ? Thanks
Enabling or Customizing Reports for Automatic Generation
You can also customize the report parameters and enable a mailing option, so reports get e-mailed when they are created. When the report gets mailed, CAR generates the e-mail address by using the mail ID for the CAR administrator(s) and the mail domain that is configured in the Mail Parameters window; that is, CAR uses @ .
The mail server criteria - CAR uses this information to successfully connect to the e-mail server to send alerts and reports by e-mail. If you do not want to send alerts or reports by e-mail, you do not need to specify this information.
Configuring CAR Administrators, Managers, and Users
Any user can act as a CAR administrator; however, you must add the end user to the Cisco CAR Administrators User Group in Cisco Unified CallManager Administration (Standard CAR Admin Users). End users who have been identified as CAR administrators have full control over the CAR system.
Tip To use CAR, ensure at least one CAR administrator exists in the Cisco Unified CallManager database.
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