I started getting this message last week. "Number of records in CAR database crosses 2 Million Mark; after database purging, it still crosses 2 Million Mark, loader stopped". I found information about how to purge the data base, but it filled back up with in 4 hours. I cleared it out before the weekend again - in the database it up to 3 quarters full again. The Error Billing Table - is the one filling up to the 2 Million mark. Where should I start in trouble shooting this?
The first thing I would check is CUCM > System > Service Paramters > Cisco CallManager > "CDR Log Calls with Zero Duration Flag". This parameter should set to "False" on every CUCM box.
Second thing to check is on the CAR page (http://cucm/car) > System > Database > Configure Automatic Purge > Max Age of Call Detail Records. Default is 60 days. If you have a busy system, you want a smaller number (like 30 days).
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...