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CAR Database Size

Hi,

Can anyone explain when exactly we need to take a backup of CAR database.Where do we check the Size of Database for CAR.When the records will be rewritten.

Also plz let me know if there will be any downtime required for CCM Backup.

-Prakash

1 REPLY
Bronze

Re: CAR Database Size

I suppose it depends on how many calls you'll be processing. The ART page will let you control the information regarding sizing that you're interested in

CCM is not taken down during a backup, but call processing could be affected depending on where you are doing the backup and at what time. I would recommend doing it during your off-peak hours to avoid interruption to your end-users.

-- -Mark Turpin
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