as mentioned, when you install CCM you will get a CCM DB and a CDR DB, the CDR DB has the raw information that comes from the flat files generated after the calls along with CMR data if enabled
if you install the CAR plugin another DB is created. ART DB, this one contains the digested data from CDR along with the binding with the users that have devices associated.
if you look into the CallDetailRecords from CDR you will see the information has no user associated and even the timestamp in in unix epoch. if you go into the ART DB and look into the TBL_billing_data you will see the information easy to read
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...