when using CAR for user reports-individual bill, department bill, or top N calls,.. and do view report an error message displays 30023: data is not available for the date range selected. Data is avaiable only from Jun 11, 2007 to Jun 27,2007.
If you do not see any records, there are no CDR entries for that time and date range. Determine if conditions are met for CDR generation. CDR records are generated in these circumstances:
The service parameters CdrEnabled and CallDiagnosticsEnabled are set to True.
The call is established and has a talk duration greater than 0.
The call fails and has a cause code that reflects the error.
In order to set the service parameters, choose Service > Service Parameters, and make sure that the service parameters CdrEnabled and CallDiagnosticsEnabled are set to True in all of the Cisco CallManager servers, both publisher and subscriber.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...