Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Car login - page blank

I can log on the car, but nothing appears. The page is blank. I Restarted Restart Cisco CDR Agent, Cisco Database Layer Monitor and Cisco CDR Repository Manager services on all the servers in my cluster. I deactivated the cdr enable flag on all servers. Actually cdr enable flag is on and the ftp receives the cdr logs, but I can´t to see the menus when I make logon. I restarted the Car Web service and Car Scheduler, but nothing happened.

Callmanager is integrated AD and OK.

System version: 5.1.3.7108-1
Administration version: 1.1.0.0-1

Thanks a lot!

Everyone's tags (4)
1 REPLY
Silver

Re: Car login - page blank

Hello,

So the CAR tool worked fine before?

Has this ever worked before?

Have you tried restarting the cisco tomcat services from the CLI?

Do a SSH session into the call manager publisher, and run the command:

utils service restart Cisco Tomcat


See if that fixes the issue.

HTH

Kunal

439
Views
0
Helpful
1
Replies
CreatePlease to create content