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Community Member

CAR User Reports

Hi,

whenever i try to generate a report User Reports->Top N->By number of calls, i always get a report with only one user. When look through CDR's by extension however, the calls are all there, from all the users.

Am i missing something?

Regards,

Marko

2 REPLIES
Cisco Employee

Re: CAR User Reports

are all the users associated to their phones???

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: CAR User Reports

Yes, they are associated. Well, it seems everything started working fine on its own after a day or two after activation of CDR's, so problem solved.

I do have another question about using CAR however. Is it possible to retrieve the number of calls to individual Route Patterns? Like number of calls to 01XXXX, 02XXXX and so on...

Regards,

Marko

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