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Castelle Fax Integration with E1 PRI on ISR

Hi,

I am having trouble integrating Castelle Enterprise Fax Press. I have done the required config on the Router as below:

controller E1 0/3/0

pri-group timeslots 1-16

description <<26_CHANNELS_CONNECTED_TO_FAX_SERVER>>

!

interface Serial0/3/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn protocol-emulate network

isdn incoming-voice voice

isdn outgoing ie redirecting-number

no cdp enable

!

dial-peer voice 3960 pots

description <<DIAL_PEER_TO_CASTELLE_FAX>>

destination-pattern 39[678].

fax rate fax

port 0/3/0:15

!

The Fax is delivered to the Fax Server, but the Castelle guys say that they are not receiving the DNIS.

From the Service Provider, I am receiving 4 Digits and I am sending 4 dgitis to the Dial-Peer 3960.

Is there anything else that I have to send inorder to get this right?

*Nov 20 19:53:32.649: ISDN Se0/3/0:15 Q931: TX -> SETUP pd = 8 callref = 0x2C15

Sending Complete

Bearer Capability i = 0x9090A3

Standard = CCITT

Transfer Capability = 3.1kHz Audio

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98381

Exclusive, Channel 1

Progress Ind i = 0x8483 - Origination address is non-ISDN

Calling Party Number i = 0x2183, '026412160'

Plan:ISDN, Type:National

Called Party Number i = 0x81, '3960'

Plan:ISDN, Type:Unknown

*Nov 20 19:53:32.701: ISDN Se0/3/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x

AC15

Channel ID i = 0xA98381

Exclusive, Channel 1

*Nov 20 19:53:32.797: ISDN Se0/3/0:15 Q931: RX <- ALERTING pd = 8 callref = 0xA

C15

*Nov 20 19:53:32.797: ISDN Se0/0/0:15 Q931: TX -> ALERTING pd = 8 callref = 0xE

97F

*Nov 20 19:53:32.821: ISDN Se0/3/0:15 Q931: RX <- CONNECT pd = 8 callref = 0xAC

15

*Nov 20 19:53:32.825: %ISDN-6-CONNECT: Interface Serial0/3/0:0 is now connected

to 3960 N/A

*Nov 20 19:53:32.825: ISDN Se0/3/0:15 Q931: TX -> CONNECT_ACK pd = 8 callref =

0x2C15

*Nov 20 19:53:32.829: ISDN Se0/0/0:15 Q931: TX -> CONNECT pd = 8 callref = 0xE9

7F

*Nov 20 19:53:33.341: ISDN Se0/0/0:15 Q931: RX <- CONNECT_ACK pd = 8 callref =

0x697F

*Nov 20 19:53:33.341: ISDN Se0/0/0:15 **ERROR**: call_progress: DEV_CONNECTED VO

ICE ERROR: Bearer capability not available(0x3A): b channel 12 call id 0x3054

*Nov 20 19:53:33.341: %ISDN-6-CONNECT: Interface Serial0/0/0:12 is now connected

to 026412160 N/A

*Nov 20 19:53:49.885: %C3800_ENVM-3-MFAIL_OFF: There is more than one failure wi

th the Power System 2 or this Power System has been turned off.

*Nov 20 19:54:09.885: %C3800_ENVM-3-MFAIL_OFF: There is more than one failure wi

th the Power System 2 or this Power System has been turned off.

*Nov 20 19:54:13.761: ISDN Se0/3/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0

xAC15

Cause i = 0x8090 - Normal call clearing

*Nov 20 19:54:13.765: %ISDN-6-DISCONNECT: Interface Serial0/3/0:0 disconnected

from 3960 , call lasted 40 seconds

*Nov 20 19:54:13.765: ISDN Se0/3/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x2C

15

*Nov 20 19:54:13.765: %ISDN-6-DISCONNECT: Interface Serial0/0/0:12 disconnected

from 026412160 , call lasted 40 seconds

*Nov 20 19:54:13.765: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0

xE97F

Cause i = 0x8090 - Normal call clearing

*Nov 20 19:54:13.773: ISDN Se0/3/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref =

0xAC15

*Nov 20 19:54:13.941: ISDN Se0/0/0:15 Q931: RX <- RELEASE pd = 8 callref = 0x69

7F

*Nov 20 19:54:13.941: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref =

0xE97F

Thanks & Regards,

Sriharshaa Prabhakar

Senior Network Engineer

Network Services Division

Emirates Computers

P.O.Box 7222, Abu Dhabi, U.A.E.

Phone: +971 2 673 2500

Mobile: +971 50 521 29 56

E-mail: sriharshaa.p@ecead.ae

Web: www.emiratescomputers.ae

3 Replies 3

paolo bevilacqua
Hall of Fame
Hall of Fame

Hi,

the device disconnecting the call after 40 seconds. What is the problem ?

Hi,

That call was disconnected by me, it is not disconnecting the call in 40 Seconds, I would like to know is there any way to hardcode DNIS to be sent by Router to the Fax Server?

Regards,

Sriharshaa Prabhakar

hauchinango
Level 3
Level 3

Sriharshaa,

Did you get this resolved? I am looking at the Castelle Enteprise Fax appliance and would like any input when interfacing with Cisco Call Manager