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Catalyst 3550 POE issue with 3com 3102 Phones (please help)

We have a Catalyst 3550 with 6 3Com 3102 POE phones attached to it without being able to be powered on using POE. According to 3Com, the 3102 models work under a different voltage than the Cisco phones but the 3550's should be able to pick up the voltage automaticaly. My question is: Is there a way to set the voltage to the POE ports or is there another way we can resolve this issue without having to plug power adapters to the phones? Thank you.

New Member

Re: Catalyst 3550 POE issue with 3com 3102 Phones (please help)

The below is an excerpt from the Q&A on the 3550. The 3550 only provides Cisco proprietary POE. You will have to upgrade to a 3560 or use another power source.

Q. Does the Cisco Catalyst 3550-24 PWR Switch support the 802.3af inline power standard?

A. No, this switch supports Cisco Pre-Standard Power over Ethernet. The Catalyst 3750 Series and Catalyst 3560 Series support the Cisco Pre-Standard Power over Ethernet and IEEE 802.3af Power over Ethernet.