Cause i=0x80A9 Temporary failure only 1 DIDs with CCM 5.1(2b)

[wflores]

Hello specialists!

I have a problem with only one DID and 149 DIDs work fine.

There is a CallManager 5.1(2b) and gateway 2811 using h323 between CallManager and the gateway.

The calling party number is 24131611 and the called party (DID) number is 77201758, this DIDs is the only one with this problem.

I captured debug q931, if you can check it PLEASE:

-----------------------------------------

*Mar 13 22:59:31.272: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8 callref = 0x3C7C

Sending Complete

Bearer Capability i = 0x8090A3

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98388

Exclusive, Channel 8

Progress Ind i = 0x8183 - Origination address is non-ISDN

Calling Party Number i = 0x0081, '24131611'

Plan:Unknown, Type:Unknown

Called Party Number i = 0x81, '77201758'

Plan:ISDN, Type:Unknown

*Mar 13 22:59:31.292: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0xBC7C

Channel ID i = 0xA98388

Exclusive, Channel 8

*Mar 13 22:59:31.320: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0xBC7C

Cause i = 0x80A9 - Temporary failure <<<<<<<HERE<<<<<<<<<<<

*Mar 13 22:59:31.392: ISDN Se0/0/0:15 Q931: RX <- RELEASE pd = 8 callref = 0x3C7C

*Mar 13 22:59:31.396: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0xBC7C

------------------------------------------------------------------------------------------

Any idea please let me know

Regards

Walter

[Hythim Ali El Hadad]

Hi Walter,

Try to delete this DN and add it again

This may help

[wflores]

Thank for answering I already delete the DN 758 on the CallManager then I added to the test phone but the issue continues.

The DID call does not get through, I receive the Cause i=0x80A9 Temporary failure.

Regards

Walter

[Nicholas Matthews]

Hi Walter,

I would check a few things - make sure that this number isn't in a special device pool or partition, do a 'debug voip dialpeer' on the gateway for a good number and this number and see if you're hitting the same dial peers.

Then I would check for any specific translation patterns for this number.

Then I would start deleting/restarting things :)

hth,

nick