Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

CCM 3.3 and Hunt Group

Does anyone know why you would not be able to edit a Hunt Group anymore?

We are adding additional phones and users to an existing Hunt Group. The new phones are associated with the ac user and everything.

No matter where we place them in the Hunt Group TCD acts as if they're not there.

If we edit the Hunt Group and remove the current functioning phones and only place a couple lines from a new phone in it the call goes straight to voice mail.

Any ideas?

3 REPLIES
Cisco Employee

Re: CCM 3.3 and Hunt Group

add them again, restart CTI and TCD

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: CCM 3.3 and Hunt Group

Thanks, we've tried that already with no luck.

New Member

Re: CCM 3.3 and Hunt Group

It turns out that it was the TCD service. We had restarted it in the past but at the same time we messed around with a lot of the line settings. So this time we just removed and re-added the lines to the group then restarted the service and all is well.

Thanks.

120
Views
0
Helpful
3
Replies
CreatePlease to create content