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Community Member

ccm 4.0 unable to login using admin account

Dear netpros

I had an issue with MLA earlier prohibiting login to the admin page using the administrator account. I posted the problem on this forum and one guy told me to use the ccmadministrator account instead and it worked fine. Now I can't login using the ccmadministrator account and when I try to login using the administrator account, it says "You do not have permission for call manager administration". What can I do to resolve this issue?

tx.

2 REPLIES
Community Member

Re: ccm 4.0 unable to login using admin account

i am sure no one played witht the priviledges :)

if you could send me the screen shot of the exact error screen shot on amitsha@gmail.com then this would be helpful.

~Amit

Community Member

Re: ccm 4.0 unable to login using admin account

You can check on DC Administration to see if there is your administrator's account and you can add it from there.

It works when you are locked out from your own callmanager admin page.

HTH,

Simone

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