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Bronze

CCM 4.1(3) - CDR UNIC PATH

Hi all dear friends. I have a problem, since three weeks ago, the call records stop writing in CDR database and when I inspect the configuration i found that in SYSTEM->SERVICE PARAMETERS->CDR UNIC PATH->//CCM_IP/CDR was an unknow IP address, my question is if this change is because a bug or something else.

Thanks a lot guys.

David

4 REPLIES
Cisco Employee

Re: CCM 4.1(3) - CDR UNIC PATH

you can change that to send the flat files to a different server, maybe a billing server

if not, then change it to default

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Bronze

Re: CCM 4.1(3) - CDR UNIC PATH

Thanks for your reply, but with the incorrect CDR UNIC PATH i lost three weeks of call records, is it possible to recover those call record files?, what about the files located in C:/Programas Files/Cisco/CDR?.

Thanks again dear friends

David

Cisco Employee

Re: CCM 4.1(3) - CDR UNIC PATH

if they are there then you could try moving them from failed to CDR folder, if they're not there there is no way to get back the info

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Bronze

Re: CCM 4.1(3) - CDR UNIC PATH

Thanks again sir, I'm gonna try that and I let you know.

Thanks and have a nice day

David

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