I'm getting an error with the JTAPI user in the CER 7 logs:
ERROR:com.cisco.jtapi.PlatformExceptionImpl: Unable to create provider -- bad login or password. for - X.X.X.X
Customer has CCM 4.1(3) and CER 7.01.
In CCM there's no where for a password in the user page for the CER user only PIN. The documentation for CER 7 shows version 4.2 and 4.3 is supported, however the Release notes for CER 7 show CCM version 4.1 will work. How do I get the CER user in CCM a password in order to communicate with CER 7. Is CCM version 4.1 supported in CER 7?
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