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CCM 4.1 and Hunt Pilot Behavior

Hi. Currently I'm running 4.1(3)sr3a in a CCM Cluster. The customer has a pilot point to get to a remote site using broadcast mode on the line group and the RNA Timeout of 20. When the phones are in SRST they would like to still call the pilot point and be able to route the call through the PSTN so I went to the Hunt Pilot configuration and I add the Office Pilot Number through the PSTN under the Forward Hunt No Answer. When in SRST you can call the pilot number and it goes through the PSTN no problem.

The problem is that when the phones are not in SRST people call the Pilot Point and received fast busy after the first ring. I didn't get CCM traces but I delete the Forward Hunt No Answer value and now the hunt group is working as expected.

Is it the normal behavior?

Thanks in advanced,


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