CCM 4.2(3) and Aspect SIP Proxy server integration
Does anyone have any experience with integrating CCM with an Aspect SIP Proxy server? Not getting much help from the Aspect side of the house. This application will be used to connect Aspect ACD calls to agents in a remote location who are on Cisco IP phones running Aspect Uniphi connect on the desktop.
Re: CCM 4.2(3) and Aspect SIP Proxy server integration
SIP signaling interfaces connect Cisco CallManager networks and SIP networks that are served by a SIP proxy server. As with other protocols, SIP components fit under the device layer of Cisco CallManager architecture. As is true for the H.323 protocol, multiple logical SIP signaling interfaces can be configured in the Cisco CallManager database and associated with route groups, route lists, and route patterns. To provide redundancy, in the event of failure of one logical SIP interface, other logical SIP interfaces provide services in the same route group list. Redundancy can also be achieved by assigning multiple Cisco CallManager modes under SIP signaling interface device pools.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...